Meet ​Kiwi Internet & IT
Apr 21, 2022

Are they your new business broadband provider?

Kiwi Internet & IT is part of an ICT Services organisation located in Auckland, Hamilton, Wellington, Christchurch, and Tauranga. We have been providing Technology solutions for over 25 years and continues to help both residential and business customers to achieve affordable and reliable IT services through excellent customer support and our own NZ owned infrastructure.

We have more than 200 businesses we service as well as thousands of residential connections offering high speed internet services. Our business offers a full range of IT support services designed to optimize the way your company functions.

We can bundle these services for you so that you can ultimately make it easier for you to have all IT services on one bill and end up saving you money in the long run.

Our Key Differentiators:

  • We are 100% NZ owned and operated
  • The team are set up in different departments and in a way that someone is always there to help you out or direct you to the right person.
  • Competitive pricing schemes
  • Access to High-speed Fibre and Hyper Fibre services
  • No contract term: Only one months’ notice to leave
  • Bundled IT support services
  • 98 % positive feedback from technical support team
  • Our own cloud based PABX

Services we offer:

  • ICT Support
  • Internet, WAN and Voice services (VoIP and Toll-free numbers)
  • Consultancy and software development
  • Workstation and device management
  • Hosted Web and Email services
  • Data recovery and cyber security
  • Web site Development

One of our main perks of Woking with us is our call flow has been set up with various departments including Sales, Support, and accounts so that we can always put you in touch with a real person who has access to your information and can work to help resolve the issue or answer any questions you may have. This operates from 8:00am to 6:00pm Monday to Friday and the ability for an out of working hours support as well for issues that need to be looked at.

We have an online chat function via our website that enables you to get in touch with us without having to give us a call. There is also a direct email function that automatically creates a ticket so that team can jump straight into resolving your issue for you.

We have a direct relationship with the main internet and telecommunications providers in the country meaning that we can offer both fibre and DSL connections in all areas where these services are located. Our team will arrange installation if required for Fibre and will be the ones who sort this out for you so that you do not have to get involved in the process.

Our team also has developed our own cloud based hosted PABX which enables us to set up any of our customers with the desired call flow that they so wish. These call features include voicemail, call divert, call forwarding, auto attendant and many more.

Get in touch today to see how we can optimize your businesses performance and save you money at the same time!