The broadband that can
Apr 21, 2022

Welcome to Now!

Welcome to Now. When it comes to broadband, we believe there shouldn’t be anything you can’t do. Our business was founded in 2012 on the belief that can’ts just don’t cut it and that New Zealanders deserve can dos. Now was created for businesses and homes across the country that want excellent and reliable broadband from a provider that’s true to its word with service that’s second to none. But that’s just the beginning.

When you choose Now, your business can communicate and collaborate with ease, it can rely on a fast and secure network, and it can have award-winning customer support. The trusted provider to a wide range of businesses around the country, our following is growing rapidly. We know New Zealanders love our approach.

Now is the industry leader in customer experience. We have a market leading business customer NPS score (+36), ‘Best Customer Support’ (4x) awards and ‘Best Broadband Provider’ 2021 from NZ Compare, TUANZ industry awards 2018, 2019, 2020, along with a wealth of positive customer comments and feedback. We were also awarded New Zealand’s Most Satisfied Customers 2020 and 2021 by Canstar Blue.

It’s no surprise we win industry awards because our reason for being, summed up nicely below by Hamish White, drives us to these outcomes and we’re here for our customers:

“We’re here to push boundaries in pursuit of bringing New Zealanders exceptional customer service. Kiwis have been deprived of good service from the telecommunications industry for decades, and they deserve better.”
Hamish White, CEO/Founder

It’s our people that make the difference

The people at Now are truly passionate about delivering NZ businesses excellent telecommunications. Now founder Hamish White believes that it’s not rocket science; “run a high performing network, do what you say you’re going to do and simply answer the phone when customers need help.” We’re a proud challenger brand with great credentials and happy customers.

Now is a privately owned company, part owned by Mercury Energy. We have a team of 80 across our Napier head office, call centre, Christchurch call centre and Auckland sales arm. We’re growing fast and we have exciting product and service developments on the way. We operate our own network with nationwide coverage and a broad range of products and services to fit your needs.

We mind your business like it’s our business

We know that the most important thing with technology in the workplace, is that it always works. Whether your business ambition is growth, diversification or simply an easier more efficient way of doing business, we have the services and support to help you achieve it.

Our products and services help you to run your business smarter with greater flexibility and productivity. From collaborating with teammates to connecting with clients and customers, Now broadband is built for Kiwi businesses with can-do in mindset. Our communications solutions are designed to be simple, competitively priced and tailored to your unique business. We promise your business responsiveness and support so that you can keep your promises to your customers.

Book a meeting with one of our team today to discuss how we can design and implement the right telecommunications solutions for your business.

Now Business for your business

Communicate; Unified Cloud Communications, Now Reach, MS Teams Calling, Business Calling
Connect; Business Broadband, Premium Business Broadband, SD-WAN, Wi-Fi as a Service
Secure; Firewall as a Service
Integrate; Reporting, Analytics

The low down on Now

  • Award-winning full-service telecommunication and digital service provider
  • High-performing network delivering across New Zealand
  • Founded in 2012, HQ in Napier
  • Call centres in Napier and Christchurch
  • Sales support in Auckland
  • Local support you can depend on
  • 5-Star customer service; Canstar Blue Most Satisfied Customers - Broadband 2020 & 2021, NZ Compare ‘Best Broadband Provider’ & ‘Best Customer Support’ 2021